FAQs

Are my funds secure?

Absolutely. Private keys are stored and encrypted via Turnkey, the industry standard for security, which is also used for the Helix Mobile app. Only you have access to your private key as it is stored with Turnkey’s verifiably secure enclaves, and encrypted with your Telegram user ID.

How do I withdraw funds?

Message @degenarenabot with the settings command, click "Export private key" and follow the commands. Do not under any circumstances share your private key with anyone, including anyone who purports to be from the Injective team. Nobody from Degen Arena, Injective, or Helix will ever ask for your private key. Ever.

What fees do I pay on Degen Arena?

There are no fees for sending or receiving funds, and there are no gas fees for transactions on Degen Arena. The trading fees mirror those on Helix, so 0.05% for taker trades, and -0.005% for maker trades, though the vast majority of trades on Degen Arena are taker trades.

Who can I contact for help?

You can tweet or message @DerekGenson on Telegram. If you're nice, he might even add you to his clan!